UpKeep
CMMS PlatformsHTMwire assessment
Mobile-first AI-powered CMMS with three AI engines (Nova agent, Intelligence, and Studio), IoT sensor integration, and work order management.
Key Features
- ✓ Nova AI agent runs in background — surfaces insights and takes automated actions
- ✓ Voice Fill for hands-free work order creation
- ✓ Smart Scheduler assigns technicians based on AI analysis of availability and priority
- ✓ Photo-to-Part creates inventory items from pictures
- ✓ Edge IoT sensors auto-create work orders from condition changes
What It Helps You Do
What Sets Them Apart
Most comprehensive AI suite in CMMS — Nova autonomous agent, voice-to-text, photo-to-part, and AI scheduling work together across a single platform.
How UpKeep Uses AI
HTMwire's independent read on the technology — not the vendor's marketing claim.
Nova is an autonomous AI agent that analyzes maintenance data on a schedule, flags issues, and executes tasks. Smart Scheduler uses AI to optimize technician assignment. Voice Fill uses speech recognition for hands-free work order creation.
- Nova AI agent. Runs in the background to analyze maintenance data on a schedule, surface insights, and execute tasks automatically, reducing manual monitoring.
- Smart Scheduler. Uses AI to assign technicians based on availability, asset criticality, and priority, balancing workload and cutting idle time.
- Voice Fill. Uses speech recognition to let technicians dictate work order details hands-free, structuring the spoken input into fields.
Key Numbers
- ▪ 4,000+ companies on the platform
- ▪ G2 4.5/5
Integrations
Tags
Featured In
Trust Signals
Frequently Asked Questions
Does UpKeep use real AI?
Yes. UpKeep's Nova is an AI agent that analyzes maintenance data on a schedule and can take automated actions, while Smart Scheduler uses AI to optimize technician assignment and Voice Fill uses speech recognition for hands-free work order creation.
Is UpKeep built for healthcare?
UpKeep is a mobile-first, general-industry CMMS, not healthcare-exclusive, but its AI suite and IoT sensor integration serve HTM teams across facility sizes. It lacks the healthcare-specific compliance depth of HTM-only platforms.
How widely is UpKeep used?
UpKeep states that more than 4,000 companies rely on its platform. It holds a G2 rating of about 4.5 out of 5.
Is UpKeep well funded?
UpKeep was founded in 2014 by Ryan Chan and raised a Series B led by Insight Partners (commonly reported around $36M), with total funding in the tens of millions. Other investors include Emergence Capital.
Sources
We cite a primary or named source for every claim on this page. How we evaluate →