HTMwire
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Fiix / Rockwell

CMMS Platforms

HTMwire assessment

Cloud CMMS from Rockwell Automation with AI-powered predictive maintenance (Asset Risk Predictor), work order management, and advanced analytics.

Key Features

  • Asset Risk Predictor uses AI sensor data to predict equipment failure
  • Prescriptive maintenance recommendations with root cause analysis
  • Maintenance Copilot AI chatbot for technician troubleshooting
  • Automated work order generation from AI-detected risks
  • Parts and inventory management with analytics

What It Helps You Do

ML-driven failure prediction AI troubleshooting assistant Automated work order generation Rockwell software backing

What Sets Them Apart

One of the first CMMS platforms with a standalone AI predictive maintenance product (Asset Risk Predictor) that learns equipment failure patterns from sensor data in as few as seven days.

How Fiix / Rockwell Uses AI

Uses AI/ML Machine learningPredictive analyticsConversational AI

HTMwire's independent read on the technology — not the vendor's marketing claim.

Asset Risk Predictor uses ML on sensor data and operational context to predict equipment failure days in advance. Maintenance Copilot provides AI-driven troubleshooting and repair suggestions via conversational chatbot.

  • Asset Risk Predictor. Applies ML to sensor and operational data to predict equipment failure days in advance, learning failure patterns in as little as one week so teams can intervene before downtime.
  • Maintenance Copilot. A conversational AI assistant that suggests troubleshooting steps and repairs, helping technicians resolve issues faster without leaving the work order.

Key Numbers

  • 4,500+ customers in 100+ countries
  • 66,000+ users
  • G2 4.4/5

Integrations

Rockwell Automation SAP Oracle

Tags

work-orders pm-scheduling ai-powered predictive-maintenance analytics

Trust Signals

Founders
Founded 2008 in Toronto, Canada; acquired by Rockwell Automation in 2020.
Customers
3,000+ companies
Reviews
G2 4.4/5
Investors / Funding
Owned by Rockwell Automation (acquired 2020).

Frequently Asked Questions

Does Fiix actually use machine learning for predictive maintenance?

Yes. Fiix's Asset Risk Predictor applies ML to sensor and operational data to forecast equipment failure, and Maintenance Copilot provides AI-driven troubleshooting via a conversational chatbot. This is genuine ML, not just rules-based automation.

Is Fiix built for healthcare?

Fiix is a general-industry cloud CMMS, not healthcare-exclusive, though it serves mid-size, large, and multi-site organizations including healthcare. Its predictive maintenance suits asset-heavy environments more than its healthcare-specific compliance depth.

Who owns Fiix?

Fiix was acquired by Rockwell Automation in 2020 and is part of Rockwell's software portfolio. It was founded in 2008 and is headquartered in Toronto, Canada.

How widely is Fiix used?

Fiix reports more than 4,500 customers across 100+ countries and over 66,000 users. It holds a G2 rating of about 4.4 out of 5.

Sources

  1. Fiix (official site)
  2. Fiix awards / customer stats

We cite a primary or named source for every claim on this page. How we evaluate →

Last updated: June 9, 2026